Can I cancel anytime?

Yes. Monthly and yearly plans can be cancelled at any time. You keep access until the end of the billing period.

What happens to my data if I downgrade?

Your data is always safe. If you return to free, you can still view all your bonsai and events, you just won't be able to add more beyond the free limit.

Is the lifetime plan really one-time?

Yes, pay once, own it forever. Includes all future Pro features at no extra cost.

Where does the species care data come from?

Every one of the 200+ species profiles is curated from established bonsai literature and cross-checked with regional sources. If you need to adjust intervals or seasonal windows, you can create a custom species with your own values.

Privacy Policy

Name: Bonsai Pilot
Author: Bonsai Pilot

Last updated: August 2026

Introduction

Bonsai Pilot is a mobile web application designed to help users manage and care for their bonsai trees. This Privacy Policy explains how information is collected and used when you use the app. We are committed to handling your information with care and transparency.

Information We Collect

We collect only the minimal information necessary to provide the service:

Bonsai data: tree names, species, acquisition dates, care events, and photos you enter into the app.
Account information: email address and authentication details if you create an account.
Usage data: basic analytics information used to understand how the app is used and to improve it over time.

We do not intentionally collect sensitive personal data such as financial information, health records, or precise location data.

Cookies

Bonsai Pilot and its third-party partners may use cookies for:

Understanding how users interact with the app (analytics)
Maintaining your session and preferences

You can disable or manage cookies at any time through your browser settings. Disabling cookies may affect the functionality of some features.

Data Storage

Bonsai data and care history you enter are stored to provide personalised care recommendations and to sync your collection across devices. Data is stored securely using Google Firebase infrastructure.

If you delete your account, your personal data and bonsai records will be permanently removed from our systems.

Third-Party Services

Bonsai Pilot uses the following third-party services, each of which may process limited technical information:

Google Firebase: for data storage and synchronisation. Privacy Policy
Clerk: for user authentication. Privacy Policy
Stripe: for payment processing. When you subscribe to Bonsai Pilot Pro, Stripe handles all payment information. We do not store your card details. Privacy Policy
Hosting provider: your requests are served via a CDN hosting provider (e.g. Vercel or Netlify), which may log basic request metadata such as IP addresses for security purposes.

Your Rights

You have the right to:

Access the personal data we hold about you.
Delete your account and all associated data at any time by requesting it at bonsaipilot.app/delete-account.
Stop using the service at any time.

If you are located in the European Economic Area (EEA), you may also have rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the app or applicable law. Updates will be posted on this page with a revised date. We encourage you to review this page periodically.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

contact@bonsaipilot.app